Our jewellery is crafted from high-quality materials such as brass, copper, alloy, and stainless steel, with premium gold, silver, or rhodium plating. Some pieces also feature cubic zirconia, pearls, and other embellishments.

To maintain the shine and longevity of your jewellery, avoid exposure to water, perfumes, lotions, and chemicals. Store them in an airtight box and clean gently with a soft cloth after use.

We allow returns or exchanges within 48 hours for damaged, defective, or incorrect items, provided they are in original condition with proof of purchase. Refunds are only available for online purchases, processed as store credit or bank transfer. In-store purchases are non-refundable.

Orders can only be cancelled or modified within 12 hours of placing them. Once dispatched, modifications or cancellations are not possible.

Yes, we offer customisation on selected designs. However, customised pieces are non-refundable and non-exchangeable.

Standard shipping takes 3-7 business days, while express shipping options are available for faster delivery. Shipping times may vary based on location.

Yes, we ship worldwide! Shipping costs and delivery times vary based on the destination.

We accept all major credit/debit cards, PayPal, and digital wallets like Google Pay and Apple Pay. For in-store purchases, cash and card payments are available.

Once your order is shipped, you will receive a tracking link via email or SMS. You can track your order using this link.

For any queries, reach out to us via sales@omienvogue.com or WhatsApp +61 470 540 574, and our team will assist you.